Privacy Policy

.Account Security & Your Responsibilities

Your account's security is a shared responsibility. You agree that your username and password are for your personal use only and must not be shared with anyone. Serve Studio is committed to maintaining the security of our website and related applications, and we reserve the right to take all reasonable steps to ensure its integrity.

The content on the Serve Studio website is for your personal shopping and informational use. By using this site, you agree not to introduce any malicious computer code (like viruses) that could damage, interfere with, or intercept our data. You will be held responsible for any damage you cause. Any attempt to deliver damaging code or gain unauthorized access to our site will be prosecuted.

General Terms of Service

Site Operation: Serve Studio reserves the right, in its sole discretion, to suspend or terminate the operation of this website at any time, without providing prior notice or reason.
Changes to Terms: We may update these terms from time to time without direct notice. Any changes become effective immediately upon being posted on the website. Your continued use of the site after such changes constitutes your acceptance of the new terms.
Severability: If any part of this agreement is found to be unlawful or unenforceable, that specific part will be considered separate from the rest of the agreement. The remaining terms will continue to be valid and enforceable.
Entire Agreement: This document represents the complete agreement between you and Serve Studio regarding its subject matter. Any extension of time or indulgence granted by us does not waive or alter our rights.
Dispute Resolution: At the discretion of Serve Studio, any dispute arising from this agreement may be handled by a competent Magistrates’ Court in the Republic of South Africa, regardless of the amount in question. Alternatively, disputes may be submitted to confidential arbitration in South Africa under the rules of the Arbitration Foundation of Southern Africa.
Governing Law: This website is hosted and managed in the Republic of South Africa, and this agreement is governed by South African law.

Electronic Communications

When you use our website, send us emails, or place orders, you are communicating with us electronically. In doing so, you:

Consent to receive communications from Serve Studio electronically.
Agree that all agreements, notices, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
Agree that we may contact you about promotions and special offers if you have opted in. You can opt out of these communications at any time.
Acknowledge that Serve Studio may disclose your personal information if required by law, such as in response to a request from a law enforcement agency, a court order, or for accounting purposes.

Electronic Communications

When you use our website, send us emails, or place orders, you are communicating with us electronically. In doing so, you:

Consent to receive communications from Serve Studio electronically.
Agree that all agreements, notices, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
Agree that we may contact you about promotions and special offers if you have opted in. You can opt out of these communications at any time.
Acknowledge that Serve Studio may disclose your personal information if required by law, such as in response to a request from a law enforcement agency, a court order, or for accounting purposes.

Online Registration & Guest Checkout

To purchase products from Serve Studio, you can register for an account or check out as a guest. This requires providing personal details, including payment information and a South African delivery address, so we can verify your identity and deliver your order.

Registered Account: You will be asked to create a username and password. Please keep your password confidential. Serve Studio is not liable for any loss or damage resulting from the misuse of your password.
Guest Checkout: If you check out as a guest, you can still track your order using the link sent to your email. Your contact and delivery details are still required to fulfill your order.

Data & Security

Registered Account: You will be asked to create a username and password. Please keep your password confidential. Serve Studio is not liable for any loss or damage resulting from the misuse of your password.
Guest Checkout: If you check out as a guest, you can still track your order using the link sent to your email. Your contact and delivery details are still required to fulfill your order.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, or country. Please be aware that if you are located outside South Africa, we transfer and process your data in South Africa.

Your submission of information and consent to this Privacy Policy represents your agreement to this transfer.

Serve Studio will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy. Furthermore, your information may be shared with our official partners for purposes such as managing giveaways or collaborations.

These partners are required to protect your information and use it only for its intended purpose.